Startup gaining funding traction for AI clinician productiveness software


Melbourne-based well being tech startup Heidi Well being has raised A$10 million ($6.5 million) in a Collection A funding spherical led by Blackbird Ventures. 

Hostplus, Hesta, Wormhole Capital, Archangel Ventures, Attainable Ventures and Saniel Ventures additionally participated on this investing spherical

This brings its complete investments to this point to A$15 million ($9.7 million); Blackbird Ventures additionally led its seed funding spherical in 2021, which attracted A$5 million ($3 million). 


Previously Oscer, Heidi was based simply two years in the past by a vascular surgical procedure registrar, Dr Thomas Kelly, alongside Waleed Mussa and Yu Liu. They goal to develop AI-powered software program that can enhance affected person expertise whereas enhancing clinicians’ working situations. 

Its flagship product, Heidi Clinician, leverages “synthetic common intelligence” to automate tedious administrative duties for clinicians. These embrace gathering histories, constructing ward spherical lists, performing medical audits, writing medical notes, creating paperwork, optimising discharge summaries for billings and processing referrals. Used as both an off-the-shelf or an enterprise white-label answer, Heidi Clinician is now already adopted by 100 GPs in 30 clinics throughout Australia. 


Primarily based on a media launch, Heidi will use its contemporary funds to develop Heidi Clinician additional and to get extra clinics and GPs in Australia to make use of its answer.

The startup straight connects with clinicians to supply their product. It additionally seeks partnerships with organisations and different software program corporations to incorporate their AI providing. 

“We’re all about creating superior and easy-to-share experiences, particularly with multiplayer options that allow clinicians share with their colleagues. For large corporations, it is about utilizing our already-working healthcare AI system, including their very own knowledge to make Heidi even higher, and promoting the upgraded model to their current prospects,” Dr Thomas Kelly informed Mobihealth Information, additional explaining their go-to-market technique.

It additionally plans to make use of its new funds to broaden its staff of docs, designers, and engineers. 


Australia is going through a shortfall of round 10,600 GPs and a 58% improve in demand for GP companies by the top of the last decade, in accordance with projections of the Australian Medical Affiliation. It’s stated that Australian clinicians are actually spending as much as twice the period of time on paperwork and administrative duties than offering important care and companies. This negatively contributes not solely to affected person outcomes but additionally to clinician burnout. 

“You are overrun with sufferers and there are by no means sufficient hours within the day. My time as a physician was so typically wasted doing paper referrals, ready on maintain or filling in copious quantities of documentation to fulfill the federal government’s necessities for some piece of Medicare funding,” Dr Kelly stated, sharing her anecdote.

In the meantime, it was additionally noticed that not many junior docs are selecting to change into GPs, making a “crippling burden on our GPs.”

Heidi is taking a shot at these points with Heidi Clinician. “[We are using] AI to automate the executive elements of care and higher orchestrate our clinician assets with our affected person inhabitants.”

In response to Dr Kelly, some GP customers of their AI answer are saving between one to 2 hours of documentation. A number of psychologists and occupational therapists have additionally reported having diminished the time to generate their detailed studies “by a 3rd,” down from three weeks to 2 weeks as an alternative. 

“Heidi Clinician is superpower for clinicians, and the primary expression of our imaginative and prescient to alter the world powered by Heidi’s seek the advice of knowledge,” she emphasised.


AI, significantly generative AI, simply comes on prime of thoughts of healthcare suppliers at this time when contemplating options for elevating employees productiveness. These instruments may convey up to $13 billion in value to the healthcare sector in Australia by 2030, in accordance with Microsoft. 

With so many genAI-powered options coming into the market these days – together with Ubie Medical Navi, Sculpted AI by Items Applied sciences, SayHeart, and AI4Rx’s MedBeat HealthConnect, it may be difficult to remain forward of the pack. 

Explaining how they intend to set Heidi aside from its competitors, Dr Kelly stated: “We’re based by a clinician (me) and have been constructing in healthcare since 2019. We perceive the info, safety, privateness, and compliance challenges of utilizing [large language models] in a healthcare setting.”

“We imagine this is likely one of the few industries the place a sustainable moat could be constructed at each degree of the AI product – in AI security on the mannequin degree, within the utility layer with probably the most wonderful product improvements like My Additions that allows you to add issues that are not stated out loud, and within the [go-to-market] movement creating groundswell round our strategy to this area. As with all nice concept, there will be heaps of oldsters constructing related issues; we simply need to be the very best.”


“We desperately want a protected path to scale probably the most scarce useful resource in our healthcare system — clinicians. Heidi’s AI permits clinicians to spend much less time on administrative duties, and extra time on what issues most: to foster enduring relationships with their sufferers and spend money on preventative care,” commented Michael Tolo, common accomplice at Blackbird Ventures, who led Heidi’s Collection A funding spherical.

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